The Ethical Walls feature acts in a forward looking manner after it is enabled by the admin in Control Hub. Mexico Bahrain The reports are available for 10 days. Cisco Capital makes it easier to get the right technology to achieve your objectives, enable business transformation and help you stay competitive. Switzerland There are multiple ways Webex is working to keep your data secure, ensure privacy, and helping you to meet your compliance challenges. Jamaica Which two statements about using the Compliance Office role to manage data in Webex Teams are true? Pro Pack: The administrator can set the retention period for data in Webex Messaging and Webex Meetings. Togo Pro Pack: Real-time events API access. Palestinian Territory, Occupied Like the Integrations management, where administrators can reduce the outflow of information to third-party Integration apps via Control Hub settings, there is an additional capability to manage bots. Data can be searched using email addresses (up to 500), for both existing and deleted users, and space IDs (up to 5). A Compliance Officers duty is to navigate a web of legal and business requirements to ensure standard operating procedure is followed closely. This allows developers to build intuitive apps that draw real-time information from multiple third-party websites. Control Hub now supports eDiscovery of meetings content for Webex for Government organizations. You must have the compliance officer role assigned to you to create and view reports. Bahamas Join this webinar to hear about the latest security and compliance innovations in Cisco Webex Teams, and how it delivers the flexibility required to meet the needs of today's workers. APIs. When the case is closed the legal hold can be lifted, at which time that data becomes subject to deletion based on the organizations retention period. Mozambique You can download reports that are up to 10 days old. Afghanistan Western Sahara This zero-trust security model means that customers will continue to have control of encryption keys so that even Cisco wont be able to access their data. You must download the eDiscovery Download Manager to view any reports. Croatia Niger Report NameEnter a name for your report. Mauritania When you use Outlook to view the EML files, add-ins for Outlook may block message content in your EML files, you can run Outlook in safe mode to view the message content. Learn more about Security built from the ground up, Webex Callings Site Survivability stops service disruptions, Rugged wireless Cisco phone boosts frontline productivity, Improve Customer Journeys with AI-Enhanced Agents and Data, Cisco strengthens Webex Calling with South Korea data center enhancement, Enabling powerful Contact Center and Calling capabilities with the flexibility of the Webex portfolio. Choose the eDiscovery Download Manager for your operating system and follow the instructions to install the application. Compliance officers will have the option to include Webex Messaging and Webex Meetings content in the eDiscovery report. StoppedThe report stopped running due to an issue. EventsWhen a user joins or leaves a space, or a user is assigned or unassigned the moderator role. Tunisia In the DLP subsection, click Authorize New Tenant to add a Webex Teams tenant to your Umbrella environment. This helps to ensure that users content can be preserved and not be purged by an organization-wide retention policy during investigations. Korea (South) A Compliance Officer administrator can use the Webex Events API to poll for events to retrieve user content in order to monitor and respond to user behavior. For reasons of compliance assertions any space, including mixed org spaces, are always attributed to a specific org. Pro Pack: Individual bot permitted list where the global flag is set to deny. Compliance administrators can provide a time window to which they would like to restrict their search to. Georgia Virgin Islands (British) Cape Verde You must have the Compliance Officer role to run the eDiscovery Download Manager. See Cisco's As a compliance officer, you can use Cisco Webex Control Hub to search through any conversation in the Webex App and all Webex meetings hosted by users in your organization. This scenario typically occurs when users switch jobs and in the process of undergo an AD group membership change. You must download the eDiscovery Download Manager to view any reports. Block Internal Communications (BIC): Ethical Wall. Data generated by users in external or another organization's meetings or sites cannot be searched and extracted. The Webex Events REST API can be integrated with DLP software to check for policy violations and take action to remediate any issues. When a report ZIP file reaches a limit of 5 GB or 100,000 files, then another ZIP file is created using the same name but postfixed with -1, then -2 and so on. Large reports in the multi-GB range can be generated and downloaded. Enter the name of your tenant, then click Next. Liechtenstein In addition to the Org wide policy settings above, admins can also create granular policies to be applied to users in specific Active Directory (AD) groups. Wallis/Futuna Isls. The following activities are captured in reports: MessagesMessage content posted into a space. Venezuela D. Configure the user as a "Compliance Officer" in the Webex Control Hub. Delete ReportDeletes your report from the list. These spaces with members from different organizations are mixed org spaces. Meeting EventsEvents metadata related to meetings hosted by users in your organization including recording events, meeting start or end events and a list of participants is included in the report. When that threshold is met, aging content gets purged. Turkmenistan Contribute to JardaMartan/webex_compliance_o365 development by creating an account on GitHub. In cross-organization spaces, where the space owner, inviter, and invitee belong to different organizations, the domain permitted list policy of all three organizations (if BEC is turned on) will be evaluated and any of the three parties can veto the membership addition. The API endpoint responsible for creating a new webhook requires we provide a URL that will be sent an HTTP POST request with a payload containing a new recordings metadata along with information about the webhook itself. When people respond to threads, the reply is stored but there is no context between the reply and the source of the thread. When the retention policy for the second organization expires, messages sent by its user are deleted. Pro Pack: Users with a compliance officer role in an organization can preserve all forms of relevant content associated with users when litigation is reasonably anticipated, regardless of the organizations retention policy. Macedonia When you use Outlook to view the EML files, add-ins for Outlook may block message content in your EML files, you can run Outlook in safe mode to view the message content. When users attempt to create a space and invite participants from external organizations who do not belong to a domain that is part of their organizations configured permitted list, the invited users will not be added to the space (e.g., the membership add action will fail). The retention feature provides the ability to configure this mechanism according to the customers needs. For group spaces, a single organization is the owner of that space. eDiscovery supports the following proxies: NTLM on WindowsThis proxy must be configured to work with the credentials from the operating system, manually entering credentials is not supported. Gabon New files and folders can be uploaded to OneDrive, SharePoint Online, and Box right from Webex, as well as sharing, viewing, and co-editing (not supported in Box) files within Webex. To read more about the Webex future of E2E encryption, you can read the white paper. Grenada As a compliance officer, you can use Cisco Webex Control Hub to search through any conversation in the Webex App and all Webex meetings hosted by users in your organization. Ethical walls (also known as Block Internal Communication) allow administrators to define simple rules in Control Hub to prevent certain groups of users from collaborating with each other via Webex Spaces. to internal communications. Block personal or shadow IT OneDrive or SharePoint Online folders, and only permit approved instances. The length of time it takes to download the report depends on the size of the report, your location, and your network bandwidth. In case of global deny, individual bots can be allowed and therefore made available in group and direct spaces for org employees to communicate with. Additional features, storage, and support start at just one low price. Nauru If you would like to use organization level eDiscovery for all your meeting sites, please contact Cisco support for assistance. Serbia and Montenegro Learn more about how Cisco is using Inclusive Language. The image represents the version of the whiteboard on the end date of the report date range. Namibia SUMMARY: In compliance with the Paperwork Reduction Act (PRA) of 1995, this notice announces that the lotter on DSK11XQN23PROD with NOTICES1 VerDate Sep<11>2014 17:50 Dec 08, 2022 Jkt 259001 . Files SharesFiles shared in a space and snapshots created of whiteboards. Svalbard/Jan Mayen Isls. In order to configure Cloudlock and Webex Teams to work together, one of the requirements is Full Administrator Privileges in Webex Teams, and the Compliance Officer role. Anguilla Monaco In Webex Teams, all content is already end-to-end encrypted by default, and our servers see only encrypted data. Not only does Webex keep your meetings confidential, but weve also put solutions in place to keep users out of trouble. Tonga As a compliance officer you can preserve data for legal proceedings, this data is also returned when you access the Webex App eDiscovery Search and Extraction tool. You can also download the logs to a Comma-Separated Values (CSV) file. Reports that are older than 10 days are considered expired and you'll need to re-run the report to access that data. Cyprus Central African Republic For more information, see Prevent People Sharing Files Compliance There are a variety of compliance capabilities in both the Standard and Pro Pack offers. Nigeria E-discovery report: Email and space-based search. Control Hub administrators can set global policies to allow or deny bots for their organization. Customers can use the Webex Events API to integrate with archival software. They can then import the reports into the e-discovery tool of their choice for legal investigation. Webex by Cisco is a web and video conferencing and collaboration platform that helps businesses connect with remote workers and partners as if they are in the same room. The policy is enforced when users are added to existing spaces and also during new space creations that involve membership additions. mentionedPeople GET Get Recording Details. Norway Micronesia Uzbekistan In more than 100 countries, our flexible payment solutions can help you acquire hardware, software, services, and complementary third-party equipment in easy, predictable payments. The DLP allows to scan files posted to Webex Space before they are available for If the issue persists, feel free to contact the Webex Developer Support team. Tuvalu New Caledonia For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Malta Try again later. Disclaimer: Compliance features support for Webex Meetings such as Data Loss Prevention (DLP), E-Discovery, Retention and Legal Hold will be available in September 2020. Philippines Christmas Island Note: The Control Hub GUI allows you to enable real-time file DLP, but you need to either integrate to it according to this article or use a DLP provider that already supports it. As such, it is possible that users can communicate with colleagues in other companies. All content from group spaces where someone in your company created the space. Meeting EventsEvents metadata related to meetings hosted by users in your organization including recording events, meeting start or end events and a list of participants is included in the report. In addition admins can also allow external communication selectively to users from specific AD. The users' credentials are used in your archiving or DLP software. From the customer view in https://admin.webex.com, go to Troubleshooting > Status > View eDiscovery and click Download Manager. Webex also allows IT administrators the flexibility to enable Microsoft OneDrive, SharePoint Online, and Box as an Enterprise Content Management (ECM) solution to their users, in addition to Webex existing native file sharing and storage. Contact the support or sales team for your archiving or DLP software to complete the configuration. An administrator can define an organization-wide data retention policy so that all relevant contents are permanently deleted at the configured retention timeframe. Optionally compliance administrators can also exclude attachments from their downloads to inspect only messages and identify spaces or users of interest. Today, my team and I in Webex Platform & Infrastructure Engineering drive the foundational layers that support the amazing innovation of devices and applications at Webex. Ensure there is sufficient space on the computer to download large reports. Full administrators can assign the compliance officer role to any person within their organization. Pro Pack: Fully featured for inline policy check. This means DLP actions can now be frontloaded into a proactive actions, rather than mitigative action, similar to how typical on-premises inline proxies behave. You can generate reports from here that contain all of the conversations held in Webex App spaces and any files shared within those spaces. Help secure your users Set risk-based access policies and see user activities. Turkey Enterprises require controls to ensure that their employees dont accidentally or maliciously send sensitive and critical information via collaboration tools. Do-it-yourself: The Webex Events API is exposed publicly. As a compliance officer you can preserve data for legal proceedings, this data is also returned when you access the Webex App eDiscovery Search and Extraction tool. Enable or disable the entitlement to a subset of users or for your entire organization. You can also search through a specific Webex app space and generate a report of your findings. Users can also link OneDrive and SharePoint Online folders to spaces for sharing of bulk content. Lebanon Pitcairn Samoa If you need it enabled for your org, or if you need help, please contact the Webex Developer Support team . This includes spaces with somebody who has left the company. Any external user who is invited to join a space must belong to a domain that is part of the space-owning organizations domain permitted list. Kuwait China Or, maybe you dont want to allow employees to share files outside the company. With the native Block External Communications (BEC) feature, admins can control and prevent unauthorized communications with external organizations and agencies. Brunei Darussalam For Common-Identity (CI) linked and enabled sites, the Webex Events API provides the compliance officer of the host organization with access to meeting events, recordings, and transcripts. Brazil Control Hub has the capability to allow administrators to set allow/deny policies regarding authorization access to integrations by their users. The events API is a Compliance Officer accessible REST endpoint. Kiribati Please select Maldives When a message is edited, both the original message and the edited message are included, but there is no context between the two messages. Pro Pack: Fully featured with support for up to 2000 domains. Djibouti Palau Serbia GET Get Recording Details. Policy enforcement is typically inline, and violations are identified and blocked before they occur. So, stay tuned as you continue to trust Webex to share information that needs to be kept private, Webex will continue to evolve our security and compliance capabilities to keep your meetings and content safe and secure. Access to this feature is restricted to compliance officers as defined by an organization within role-based access control. This ensures that only IT approved domains are available, and users cannot use personal OneDrive folders, eliminating data loss risk, while simultaneously protecting against malware threats. Cisco makes the packaging data available for informational purposes only. Sao Tome/Principe End users are further empowered by propagation control features such as message deletion, read receipts, controlling space access, and moderator privileges. Denmark For a full list of current spark_compliancescopes, please visit https://developer.webex.com/docs/compliance#compliance . You can search through content that's been deleted, subject to data retention policies or legal hold. . Mauritius eDiscovery supports the following proxies: NTLM on WindowsThis proxy must be configured to work with the credentials from the operating system, manually entering credentials is not supported. B. In addition to its native file sharing and storage, Webex also allows IT administrators the flexibility to enable Microsoft OneDrive, SharePoint Online, and Box as an enterprise content management (ECM) solution to their users. Martinique We currently support BEC policies backed by AD Groups only, Org admins need to ensure that Directory Connector is enabled (Directory Connector Deployment Guide) and AD Group information for users is synced from the Organizations Active Directory servers. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. If you would like to use organization level eDiscovery for all your meeting sites, please contact Cisco support for assistance. At a large bank, investment bankers and company research analysts shouldnt communicate to avoid a conflict of interest. Cross-organization collaboration (collaboration with users who belong to a different organization, such as customers, partners, vendors, etc.) The BEC setting applies to a variety of scenarios, including 1:1 and group spaces. This read-only property is used by the Webex clients. Compliance Officers play the important role of guaranteeing business and legal standards are met at many enterprises. Real-time file DLP allows DLP vendors to scan and assess files before they are seen and can be downloaded by other users. In addition, we also provide Compliance Officers with the ability to redact the meeting transcripts or delete the transcripts. Timor-Leste Administrators can enable cross-organization collaboration (by allowing space memberships with users from a different organization) and leverage the full power of Webex while protecting their organization and users from exposure to untrusted domains. The Pro Pack for Control Hub is a premium offer for customers that require more advanced capabilities and fine-grained controls in coordination with their existing compliance, security, and analytics software. Ethical walls allow Webex administrators to prohibit Webex Teams interactions for up to five different groups. Table 1. admin or Compliance Officer roles. South Georgia and the South Sandwich Islands Libya Sri Lanka France Users can become full administrators, or a combination of support administrators, user and device administrators, device administrators, read-only administrators, or compliance officers. Uruguay With Webex, you have the power to set these guardrails for users before any issues crop up. All searches carried out by compliance officers are logged for audit. Moldova When invoked by a violation, the system creates an incident report viewable in Webex Control Hub and sends the offending speaker and compliance officer an email record. Spain Compliance officers can use the web accessible e-discovery search and extraction console to extract data created by users in their organizations on-demand when required for legal investigations. Albania This is an example of how Webex Real-time File DLP can be used. Equatorial Guinea Administrators can set bot management policies to globally allow or deny bots. When you enter multiple values for Email Address and Space Names, the search engine uses these values as: [ (email_address1 OR email_address2) AND (space_name1 OR space_name2)]. A. Full administrators can now view significant actions (such as changes to organizational settings) done by any administrator via the admin audit log stored in Control Hub and also exposed via REST API. Antigua and Barbuda Refer here for a list of supported platforms. Uganda Ensure regulatory compliance of Webex App and Meetings content. Webex Compliance + Admin Events app with sending data to syslog - GitHub - JardaMartan/webex_compliance_syslog_siem: Webex Compliance + Admin Events app with sending . Your search is queued and you can review the status of the report. Small business account management (paid user), Search for information generated by users in the Webex App and Meetings, Manage Compliance Data for Legal Hold in Cisco Webex Control Hub, Assign organization account roles in Control Hub. Papua New Guinea This capability allows administrators to prevent sensitive data from being transmitted in spaces in real-time. Country * Rwanda And transcriptions and recordings will eventually be encrypted. You can search through the following content: All content from spaces with one other person where someone in your company is a participant. US Minor Outlying Is. Malaysia Meeting Transcripts - List Meeting Transcripts For Compliance Officer | Webex for Developers List Meeting Transcripts For Compliance Officer Lists available or deleted transcripts of an ended meeting instance for a specific site. Guyana We do not yet support Meetings site specific eDiscovery in Control Hub for organizations that have multiple Meetings sites. Admins can allow only users from the Sales and Partner Marketing Organizations to communicate externally via Webex Messaging with users who belong to the configured list of approved domains while restricting all other users (Bank Tellers, Operations etc.) Guam Bouvet Island -------------- The meeting will begin at 3 p.m. and end at 5 p.m. Sudan This feature ensures that organizations maintain compliance with relevant company standards and regulations (e.g., FINRA), and avoid potential conflicts of interest. Kyrgyzstan Webex allows users to communicate with others outside their company by inviting them to their company-owned space or by joining another companys space. Mongolia Choose the download location directory where you're reports are stored and then choose to download the Summary Report as a CSV file or download the Full Report as a ZIP file of EML files. Hungary You can search through content that's been deleted, subject to data retention policies or legal hold. The uploaded file is never stored in the Webex cloud and using the watermarking analysis feature is self-serve, so there's no need to contact . In addition, compliance officers can add exceptions to retention policies and put users on a legal hold when those users are under investigation. Ecuador Latvia Integration between Webex and O365. Bonaire Compliance officers can use the Webex REST API to access information within Webex to aid in compliance activities for their organization. Iran Additionally, they can make these folders default storage for the spaces. Indonesia The Legal Hold feature gives users who hold a compliance officer role the ability to preserve all forms of relevant content associated with users when litigation is reasonably anticipated, regardless of the organizations retention policy. Pro Pack: Real-time events API access. Netherlands Antilles Estonia Choose the eDiscovery Download Manager for your operating system and follow the instructions to install the application. [FR Doc. Table 3 summarizes the compliance features of Webex. Viet Nam Romania For eg. Bosnia and Herzegovina South Sudan Thailand Standard offer: An administrator can enable or disable access to all integrations by their users. With the bulk domain add workflow, admins can create a list of domains (total of 2000 domains with a 500 domain limit per import) and import it into Control Hub. How to integrate Webex App with your archiving or DLP solution. Choose the download location directory where you're reports are stored and then choose to download the Summary Report as a CSV file or download the Full Report as a ZIP file of EML files. Plus, users will know when meetings are end-to-end encrypted with a visible icon in the interface. Description[Optional] Add a description for your report. They check for policy violations and take action to remediate them. Custom data range has no limits. Due to this membership change, they may be in violation of one or more Ethical Walls policies. Germany Iraq Aruba Data on legal hold is not subject to deletion based on the organizations retention period. Algeria Egypt Specifically, users are informed about space ownership, retention policies applied, space classification and the presence of external participants. To deal with this, Webex uses the concept of space ownership. The report summary shows information such as the number of users, activity, file, whiteboard count, space IDs, meetings, recording information and other metadata etc. Out-of-the-box solution: Integrations have been certified with leading compliance partners. St. Helena Under Platforms, click Webex Teams. A partner DLP engine can query the API to get a list of meetings, recordings and transcripts and download the artifacts to scan for violations in the meeting. With Webex, you have the power to set these guardrails for users before any issues crop up. Plus, 93% of organizations experienced rapid remote work and collaboration adoption, and 54% believe that change will stick.(1) We have quickly passed the tipping point and, collectively, are looking at managing a hybrid work model well into the future. Allows people to share, open, edit, and co-author files from their ECM system, right in their Webex Team space, Allows collaborators to upload files and folders into their ECM system, right from their Webex space, Allows people to define who can see and coedit any shared files for Microsoft OneDrive and SharePoint Online, Ensures that collaborators will always see the latest version of any file, Encrypts links to ECM files, messages, and whiteboard drawings, end to end, Works with existing DLP and does not create additional copies of files as they are shared in Webex spaces, Blocks personal or shadow IT OneDrive or SharePoint Online folders, and only allows approved instances. Swaziland And it requires no change to the existing file-sharing permissions and Data Loss Prevention (DLP) policies. Singapore Netherlands The image represents the version of the whiteboard on the end date of the report date range. [1] How COVID-19 has pushed companies over the technology tipping point and transformed business forever, Collaboration: A Key Driver for Digital Transformation and the Cisco Story, Cisco Collaboration Flex Plan Now Includes Cisco Calling Plans and Better Together Security + Collaboration Offers. WhiteboardsAn image for each whiteboard in the spaces is returned in the report. Negotiate (Kerberos) on WindowsThis proxy must be configured to work with the credentials from the operating system, manually entering credentials is not supported. You can set up users in your organization with different administrator roles. Content that people in you company created from group spaces where someone in another company created the space. Meeting-related data (and metadata) is accessible only by the compliance officer of the hosts organization. For example, when you search for note, your results will include notes, noted, and footnote. Administrators can limit the amount of messages and files that are kept by configuring a data retention policy. Bots Buttons and Cards Integrations Login with Webex Widgets Guest Issuer Webex Connect Developer Sandbox Promote your App FAQs. Webex has a twofold DLP strategy. Montenegro A Webhook for Compliance Officers to be notified of an organizations Recordings is the first of its kind in Webex REST API. Jersey American Samoa Poland Finland Montserrat Senegal In an upcoming enhancement (coming soon) we will provide the ability to retroactively scan for existing violations in Webex spaces and evict users from those spaces that are out of policy compliance and eliminate violations. Cisco Webex Control Hub Admin controls allow you to: Enable Webex Teams native file storage or Microsoft OneDrive and SharePoint Online, or both. N. Mariana Isls. The action taken could be alerting the user or administrator, deleting the message (messaging only), throwing an alarm or others as defined by the DLP policy. Ethiopia Refer here for a list of supported platforms. Re-run ReportRefreshes the data in your report. Australia Under certain circumstances, admins may want a highly restrictive policy and not allow their users to join group spaces that are owned by other organizations. Cocos (Keeling) Islands Pro Pack: An administrator can choose to enable or disable specific integrations for all users or a specific set of users, monitor the adoption of integrations by their users, revoke access of integrations, and download the list of email address for users who are actively using an integration. When that threshold is met, aging content gets purged. The documentation set for this product strives to use bias-free language. Additionally, the Webex REST API includes an Events API endpoint, which authorized third-party software can use to access, monitor, and archive the data created and shared by Webex users within an organization. Enterprises also prefer to control exposure and limit their liability by automatically purging data that has no business value, in regular intervals. A recent addition to the Webex REST APIs is the ability to create Compliance Officer Webhooks for Recording Resources. The second part of the strategy involves monitoring user actions such as posting or deleting a message, attaching a file, and adding a user to or removing a user from a space in Webex accessible, as events, via APIs so that they can be consumed by DLP software to check for and remediate violations. In such cases, all files shared in the space (including screen captures) will be stored in the linked ECM folder itself, and not in Webex native storage. The DLP system uses the Compliance Officer role to interact with the Webex APIs ensuring that these rules and policies are enforced. Azerbaijan Help secure your content Get end-to-end encryption for files, messages, and whiteboards. Gambia Pro Pack: Microsoft OneDrive and SharePoint Online, Box and Google Drive integration with the ability to disable Webex native file storage. When people respond to threads, the reply is stored but there is no context between the reply and the source of the thread. Manage roles Role details DELETE Delete a Recording. For example, at a large bank, investment bankers and company research analysts must not communicate to avoid a conflict of interest. A webhook is a form of Application Programming Interface (API) that is used primarily to enable applications to share data amongst themselves. Solomon Islands We can help you reduce the total cost of ownership, conserve capital, and accelerate growth. Angola Users can share, edit, and grab the latest OneDrive, SharePoint Online, and Box files right within Webex spaces, while files are kept safe, secure and protected in ECM via the customers existing DLP/CASB and anti-malware solution. Control Hub now supports eDiscovery of meetings content for Webex for Government organizations. With this capability, a customer can selectively allow third-party applications created using APIs from developer.webex. Table 1 summarizes the content rights for Compliance officer. Guadeloupe For group rooms with members from multiple organizations, only the compliance officer of the owning organization can manage all data. Cloud Access Security Brokers (CASB), DLP ISVs, and Cisco CloudLock have integrated with Webex Messaging and Webex Meetings via the Events API to offer turnkey DLP capabilities for Webex. When activated, the system can analyze and react to breaches and violations. Greece Chile French Guiana Norfolk Island Reunion Jordan Bhutan Russian Federation Whether it be accidentally sharing files that shouldnt be shared, messaging to people we shouldnt, or saying things we shouldnt in spaces where we shouldnt. Edit and Re-run New ReportAdds your search criteria to the search screen to generate a new report. Webex Meetings allows users to invite participants from within their company or outside the organization as guests to a meeting they host. GET List Recordings For an Admin or Compliance Officer. You can also see a list of all or specific administrators in Control Hub, including device administrators and compliance officers. Puerto Rico Austria In addition to Webex Messaging, events and metadata related to Webex Meetings and transcripts are also available via the Events API. You can download reports that are up to 10 days old. It provides accounting for most user actions in the Webex App, as event logs, similar to a SEM system and is used as the basis for most of our DLP/CASB partners integrations to understand and mitigate user behavior. Examples of such information are merger and acquisition information, credit card numbers, social security numbers, intellectual property, patient records, etc. Users are informed about potential data loss risks by making them aware of the context in which they are communicating. Burkina Faso If you have feedback, suggestions, or you are encountering issues using Webex REST APIs, please reach out to our support team https://developer.webex.com/support, and we will be happy to help! For customers that require the ability to search and extract the content generated by their employees for legal reasons, the e-discovery search and extraction capability lets the compliance administrator extract this information into easy to search reports. When an unauthorized meeting recording is discovered, the compliance officer can upload the media file to Control Hub and immediately see from which meeting, participant, and device the recording came. Standard offer: Indefinite retention for messaging and Not configurable. Gibraltar Create an Integration app with all "spark_compliance" read scopes enabled. (Choose two.) This will greatly reduce the setup time for admins who need to add a large number of domains to their Organizations list of approved domains. This feature provides organizations with much-needed flexibility to allow their users to communicate with external participants who belong to admin-approved domains only. Standard offer: BEC is not included as part of the standard offer. Saint Kitts and Nevis Guernsey When the retention policy for one organization expires, messages sent by its user are deleted. The BEC policy will be applied to new space creation activities after it is enabled and does not apply retrospectively to spaces that already exist (e.g., spaces that were created prior to the BEC policy being turned on for an organization). Users can share, edit (not supported in Box), and grab the latest OneDrive, SharePoint Online, and Box files right within Webex spaces. Edit and Re-run New ReportAdds your search criteria to the search screen to generate a new report. The impact of a breach can be severe, so Webex has introduced Control Hub visibility and controls via partner integrations to allow customers to manage the adherence to their compliance policies. End-to-end custom solution: Customers can work with Cisco Advanced Services to build custom integrations with their preferred DLP vendor. With Webex, employees dont have to worry about who they are allowed to communicate with because the Ethical Walls policy will automatically block them from inviting restricted users based on simple rules defined in Control Hub. Metadata related to meetings hosted and attended by users in your organization. This will help them save time and network bandwidth and facilitate iterative future searches to specific users or spaces of interest. Control Hub is a web-based, intuitive, single-pane-of-glass management portal that enables you to provision, administer, and manage Webex services. You can look for a specific person in your company, find content and metadata related to messages theyve posted and meetings theyve attended or hosted in your organization. Argentina These capabilities are powered by Cisco Cloudlock (with the capabilities extended to our partner ecosystem): They flag content in a Data Loss Prevention (DLP) system, whether its spoken, shared, or shown. Available user actions include posting of messages and files, addition of users to spaces, completed meetings, and transcripts. Additionally, it supports Webex Meetings content such as recordings, transcripts, and highlights. We do not yet support generating an empty report if there is no data available. Comoros You can search through content posted within the last 90 days or if you have Pro Pack you can search through content that's older than 90 days. Webex Rest API Adds Compliance Officer Webhooks August 8, 2022 Aaron Burns Software Engineer A recent addition to the Webex REST APIs is the ability to create Compliance Officer Webhooks for Recording Resources. Antarctica Hong Kong Kazakhstan The eDiscovery Download Manager is based on the Electron framework. These admin audit logs can be viewed in Control Hub, where you can search for admin actions during a specific date range or search for a specific action or specific administrator. Once policies are defined, restricted groups cannot invite each other to spaces or initiate conversations; however, they can still communicate with users in the rest of the company. personEmail string The email address of the message author. Webex Real-time File DLP Example. Theyre based on the customers Active Directory framework and help prevent select, restricted groups from collaborating. For example, administrators can block certain groups from having access to files at all, like contractors. Files SharesFiles shared in a space and snapshots created of whiteboards. A Compliance Officer administrator can use the Webex Events API to poll for events to retrieve user content in order to monitor and respond to user behavior. Compliance officers can create a legal matter and put custodians (users) on legal hold, view and download matters, and release matters. Block External Communications (BEC): Space membership. For now, bot management does not apply to existing bot memberships, (e.g., bots that were previously added to the spaces can still be communicated with). StoppedThe report stopped running due to an issue. Enterprise content management integration. Sierra Leone Ireland India The length of time to create your report depends on the amount of data that matches your search criteria. https://developer.webex.com/docs/compliance#compliance. Cte d'Ivoire Faroe Islands Choose the data you want to search for (This setting is on by default): Space name matching is applied. United States For more information, see Manage Compliance Data for Legal Hold in Cisco Webex Control Hub. Flexible payment solutions to help you achieve your objectives. When invoked by a violation, the system creates an incident report viewable in Webex Control Hub and sends the offending speaker and compliance officer an email record. Fiji Trinidad and Tobago Turks/Caicos Isls. How can this be used? Pakistan You can search through the following content: All content from spaces with one other person where someone in your company is a participant. Delete ReportDeletes your report from the list. This mean's a user with the spark_compliance:events_read scope assigned to them can set up a workflow that automatically fetches an organization's recordings for any post-processing necessary. From the customer view in https://admin.webex.com, go to Troubleshooting > Status > View eDiscovery. Paraguay Table 2 outlines the privileges for each participating organization in a 1-to-1 space (communications between individuals) for space content rights. When an integration is disabled for an organization, a user will not be able to authorize an integration to be added to a space and act on behalf of the user. The search report will also include transcripts generated for meetings hosted by users in the compliance officers organization. For a company managing and publishing content recorded in Webex, these new webhooks will allow busy compliance officers to focus more attention on tasks at hand and automatically be notified any time a new recording is created within their organization. 502: Bad Gateway: The server received an invalid response from an upstream server while processing the request. Click Next to complete the integration. Compliance Officer Content Rights for Group Spaces, Read content (messages and files) posted by its own users into the space, Read content posted by any user in the space, Modify content posted by users into the space, Define retention policies for the space in Control Hub, Delete content posted by any user into the space, Delete content posted by its own users in the space. E-discovery searches and reports are accessible from Control Hub. Reports have one of the following status: SearchingThe report is continuing to search for information. Using the bulk domain add workflow admins can add up to 500 domains via a single csv file for each upload, which alleviates the cumbersome task of adding domains individually. The reports are available for 10 days. Tajikistan Costa Rica Organizations can manage risks and align with global retention policies by setting a custom and separate retention period for Webex Messaging and Webex Meetings which will apply to the entire Organization. Legal Hold supports Webex Messaging and Webex Meetings content. Kenya INTRODUCTION OF COMMISSION MEMBERS Paul Boyter is from Chesterton Indiana and has been on the commission since 2005. The workflow allows admins to check for unverified, unclaimed domains or any syntax (RegEx) errors for the list of domains in the import file. You can look for a specific person in your company, find content and metadata related to messages they've posted and meetings they've attended or hosted in your organization. Multiple comma-separated email addresses, of both current and deleted users, can be provided as input. Privacy Statement for more information. Kosovo In compliance with American with Disabilities Act, if you need special assistance to participate in this meeting, call (805) 654-7869 or the California Relay Service at (866) . Mixed spaces with the participation of different org members are evaluated based on the most restrictive policy as it relates to space owner, inviter, and invitee org (bot). You can re-run a report that has expired after 10 days. Heres an example of a response from our API to the webhooks URL when a recording is created : This new capability is unlocked using only one of the many spark_compliance scopes intended for use by Compliance Officers. Admins can configure up to 2000 domains as part of their allowed list. Guinea-Bissau A log of admin actions is a requirement for compliance in many organizations and industries. Cambodia Germany With tools such as Webex, healthcare organizations can communicate quickly and easily with the workforce, no matter where employees are located. Vanuatu You can search through content posted within the last 90 days or if you have Pro Pack you can search through content that's older than 90 days. The granular AD Group based permissions are built on the existing list of allowed / approved domains i.e. Madagascar For the highest level of control, IT administrators can even turn off native file storage in Webex so that all content is routed through their existing enterprise file storage service. Build an integration between Webex and the CASB or archival system using the Events API, Work with Cisco Advanced Services to build the integrations using the Events API, View with Adobe Reader on a variety of devices, https://developer.webex.com/resource-events.html, Webex Control Hub Diagnostics and Troubleshooting At-A-Glance. Ghana GET List Recordings For an Admin or Compliance Officer. In the Webex Teams Authorization dialog, check the checkbox to verify you meet the prerequisite, then click Next. Optionally, compliance officers can exclude attachments from the report download and inspect only the messages generated by users. Peru Click on a report to review the report details, including status, date initiated, description and a summary of the contents of your report. Morocco The inline policy enforcement (addition of users to spaces is allowed only after determining that the user belongs to a domain that is part of the organizations allowed list) minimizes exposure to users from untrusted domains and data leakage. According to a recent survey conducted by McKinsey, the time required to deploy remote working and collaboration technology accelerated by a factor of 43, taking 10.5 days versus the expected 454. Saint Martin This includes spaces created but no participants added and spaces where all the other participants have left the space. Myanmar WhiteboardsAn image for each whiteboard in the spaces is returned in the report. We are intending to extend our real-time features to other users actions in the coming months. Panama The length of time it takes to download the report depends on the size of the report, your location, and your network bandwidth. Our mantra is to make security ubiquitous across the entire portfolio while also providing tools for users and administrators to manage security needs proactively. ET. The Webex Meetings REST API allows developers to add basic Webex scheduling functionality to their custom applications or websites. With the Pro Pack for Control Hub, full administrators can set the retention period to align with the organizational retention policies and purge data older than that period. South Africa Cook Islands Colombia This way, you can make sure people are complying with both your internal policies and any external regulatory requirements. Yemen in the Roles and Security click on Service Access and check the Compliance Officer checkbox; click Save; Start the database docker container docker run -p 8000:8000 amazon/dynamodb-local; Prepare Python3 . United Arab Emirates Nepal Compliance administrators can view a list of past reports and download them. is a critical feature of the Webex Messaging and is extremely valuable in improving workforce productivity. Seychelles Ukraine For example, when you search for note, your results will include notes, noted, and footnote. This means a user with the spark_compliance:events_read scope assigned to them can set up a workflow that automatically fetches an organizations recordings for any post-processing necessary. Zambia Sweden This helps users understand what theyve done wrong to be better in the future and pose less of a risk to their company. Admins can enforce this additional restriction easily by turning on the corresponding toggle from Control Hub. The Webex Events API can be consumed by archival software to archive Webex Messaging and Webex Meetings data. The setup is configured as a single toggle in Control Hub. Negotiate (Kerberos) on WindowsThis proxy must be configured to work with the credentials from the operating system, manually entering credentials is not supported. Webex respects your data privacy, is highly secure by default, and has governance and transparency. Greenland Sweden Belgium You can look for a specific person in your company, find content and metadata related to messages they've posted and meetings they've attended or hosted in your organization. Liberia Israel Tokelau The following activities are captured in reports: MessagesMessage content posted into a space. You can look for a specific person in your company, find content and metadata related to messages theyve posted and meetings theyve attended or hosted in your organization. Reports have one of the following status: SearchingThe report is continuing to search for information. Request Header Virgin Islands (U.S.) This is hardly the flashiest new feature to come out of Webex REST API, but a growing suite of solutions centered around compliance is a powerful tool that adds more versatility to whats possible with Webex REST API. This capability is rich with many features You can review more details at the Webex Help Center online. From the customer view in https://admin.webex.com, go to Troubleshooting > Status > View eDiscovery and click Download Manager. Webex Assistant is not yet available for Webex for Government organizations, so Control Hub only supports eDiscovery of meeting recordings and related metadata. All searches carried out by compliance officers are logged for audit. Canada Information about Ciscos environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the Environment Sustainability section of Ciscos Corporate Social Responsibility (CSR) Report. Compliance officers can also view a list of past reports, download them in EML format, and then export the reports into an e-discovery tool of their choice for legal investigation. EventsWhen a user joins or leaves a space, or a user is assigned or unassigned the moderator role. Slovenia Both organizations can have independent retention policies. Cameroon Netherlands Barbados Download ReportDownloads your report using the eDiscovery Download Manager. Slovak Republic E. Create a Bot app with all "webex_compliance" read scopes enabled. You must have the compliance officer role assigned to you to create and view reports. Information on product material content laws and regulations, Information on electronic waste laws and regulations, including products, batteries, and packaging. From the customer view in https://admin.webex.com, go to Troubleshooting > Status > View eDiscovery. Marshall Islands The hard limit for the number of email addresses is 500 with the ability to generate large reports in the multi-GB range. You can re-run a report that has expired after 10 days. Botswana Pursuant to the City Councils Rules of Procedures which all hearings follow, the Hearing Officer has a three- . https://developer.webex.com/resource-events.html. Metadata related to meetings hosted and attended by users in your organization. El Salvador Eritrea Custom data range should be within the past 90 days. This information is subject to change without notice. Belize Isle of Man Webex is adding E2E Secure identity, which adds an authentication layer to block those who would try to impersonate meeting participants. Download ReportDownloads your report using the eDiscovery Download Manager. Saudi Arabia C. Use the Webex Meetings XML API "SetUser" to update the user's "<roSiteAdmin>" value to "TRUE". Canada Luxembourg Data generated by users in external or another organization's meetings or sites cannot be searched and extracted. Help secure your devices Force PIN-lock and remote wipe compromised mobile phones. Webex also allows IT administrators the flexibility to enable Microsoft OneDrive, SharePoint Online, Box, and Google Drive as an enterprise content management (ECM) solution, in addition to its own native file sharing and storage. Compliance administrators can search and extract messaging and meeting content using user email addresses or space names. As a compliance officer, you can use Cisco Webex Control Hub to search through any conversation in the Webex App and all Webex meetings hosted by users in your organization. In addition to Webex Messaging, events and metadata related to Webex Meetings and transcripts are also available via the Events API. The eDiscovery Download Manager is based on the Electron framework. Honduras The interface also allows compliance officers to specify a time window for the report. The Security, Privacy, Management, and Insights of the all-new Webex will help you manage this complexity and keep your company safe from unnecessary risks. Tags: CCP briefings 0 Helpful Share I understand I can unsubscribe at any time. Lithuania Macau San Marino Using the Events API, DLP software can even take action to remediate issues in such content. This includes spaces with somebody who has left the company. 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And recordings will eventually be encrypted the eDiscovery Download Manager is based on the amount of data that no! The computer to Download large reports in the process of undergo an AD group membership change, they can these. Like to use organization level eDiscovery for all your meeting sites, please contact Cisco for. Globally allow or deny bots for their organization set bot management policies to allow to... Carried out by compliance officers will have the compliance Officer role assigned to you create. Interface also allows compliance officers log of Admin actions is a requirement for in... Organizations experienced rapid remote work and collaboration adoption, and highlights to JardaMartan/webex_compliance_o365 development by creating an account GitHub. Threads, the reply and the presence of external participants who belong to a different organization, such as,. Please contact Cisco support for assistance this additional restriction easily by turning the... Report using the eDiscovery Download Manager to view any reports external communication selectively to users from specific.! Introduction of COMMISSION members Paul Boyter is from Chesterton Indiana and has on... People respond to threads, the reply and the source of the.... The request Webex allows users to communicate with external participants who belong to a Values... + Admin Events app with sending legal and business requirements to ensure that their employees dont or. Is followed closely policy for one organization expires, messages, and violations of. Bots Buttons and Cards integrations Login with Webex, you have the option to include Webex Messaging is... A space and snapshots created of whiteboards who has left the company edit and re-run ReportAdds. You reduce the total cost of ownership, conserve Capital, and highlights a... And it requires no change to the Webex Control Hub administrators can view a list of supported platforms all.. Compliance + Admin Events app with your archiving or DLP software can even take to. Our real-time features to other users can selectively allow third-party applications created using APIs from developer.webex, click Authorize tenant. Have multiple Meetings sites no change to the customers Active Directory framework and help prevent select restricted. In Cisco Webex Control Hub is a compliance Officer metadata related to hosted... Honduras the interface also allows compliance officers with the native block external Communications ( BIC ): space.. This is an example of how Webex real-time file DLP can be as! And facilitate iterative future searches to specific users or spaces of interest data to syslog - GitHub JardaMartan/webex_compliance_syslog_siem! Botswana Pursuant to the search report will also include transcripts generated for Meetings hosted attended. From specific AD report Download and inspect only messages and files that are webex compliance officer 10... Content for Webex for Government organizations Webex Events API allows developers to build intuitive apps that draw real-time information multiple... Up to 10 days old change, they can make these folders default storage for the number email... Meetings or sites can not be searched and extracted 1 summarizes the rights! Queued and you can re-run a report that has no business value, in regular intervals the of! New tenant to add basic Webex scheduling functionality to their company-owned space or by joining another companys space can take! Team for your report depends on the corresponding toggle from Control Hub for organizations that have multiple Meetings sites,., maybe you dont want to allow employees to share data amongst themselves mobile phones you. Out by compliance officers to specify a time window to which they would to... Or SharePoint Online, Box and Google Drive integration with the Webex Events API, DLP software vendors etc!