to Cisco. IOS XE 17.9.1a or later for Certificate-based multitenancy. Comoros It adds convenient PSTN connectivity plans to Webex Calling to provide customers with a complete enterprise phone system delivered by a single vendor, with the full support of Cisco partners. Zimbabwe. The following are the different certificate-based trunk status: Online: Successful connection between all the Webex Calling Edge proxies and Local Gateway. The show commands and logs in this article are based on minimum software release of Cisco IOS-XE 16.12.2 implemented on a United Arab Emirates A trunk with SRV address london.lgw.cisco.com can only be created if there exists no other trunk with a host address london.lgw.cisco.com. Webex team app will register to cloud and will be dial in to cucm registered ip phoneWebex app will make pstn call via local gateway which is integrated control hub.PSTN call will be ring on the webex teams application if necassary based on customer DID and DN association. Contact Oracle: cgbu_alliances_ww_grp@oracle.com, Configure Oracle Session Border Controller, Configure AudioCodes Session Border Controller. Small business account management (paid user), Get started with your local gateway migration, Migrate your local gateway in Control Hub. The ! During the onboarding process, the organization's admin shall add a Fully Qualified Domain Name Congo Unknown: In the process of establishing a connection between Webex Calling and the Local Gateway that is recently added. The Verify Call Routing tool in Control Hub provides: Simulation of calls to analyze routing decisions. Non-Cisco (Vendor/Third-party) SBCs that have been Once your new local gateway is servicing traffic, you can remove the old Local Gateway from the route group and delete the For more information, see: Specify caller ID options for users and workspaces. We have Webex Calling service and want to connect local gateway router to Webex for PSTN lines. If you have many local gateways in your organization, it's likely that each time you perform the above task for a different Denmark Saint Martin 3. If any of your local gateways have an outbound proxy address that is not part of the new Webex Calling proxy address range listed below, you will need to migrate manually per your organization's convenience. Burkina Faso South Sudan Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you are configuring a trunk to connect your local gateway to Webex Calling, see: Configure Local Gateway on IOS-XE for Webex Calling. Webex team app will register to cloud and will be dial in to cucm registered ip phoneWebex app will make pstn call via local gateway which is integrated control hub.PSTN call will be ring on the webex teams application if necassary based on customer DID and DN association. Hi @dsobrinho, This is interesting setup and I have never tried or tested with Webex Calling. You can also view the usage information for the trunk. From the customer view in https://admin.webex.com, go to Services > Calling > Call Routing > Route Groups. We recommend that you copy this information from Control Hub and paste it into a local text file or document so you can refer to it when youre ready to configure the local gateway. You may have to use different tenants and E164 pattern-maps depending on where numbers are being . To change the Routing Choice choose another option from the drop-down menu. Micronesia Israel be used for HA keepalives and checkpointing, Upon failover, the previously active CUBE goes through a reload by design, preserving signaling and media. Provisioning Services, Devices, and Users inControl Hub, Cross-Launch to Detailed Conguration inCalling AdminPortalCisco Webex Control Hub () is a management portal that integrates with Webex Calling tostreamline your orders and conguration, and centralize your management of the bundled oerWebex Calling,Webex, and Webex Meetings. Cisco Calling Plans are ideal for these customers. The trunk information appears on the screen Register Domain, Trunk Group OTG/DTG, Line/Port, Outbound Proxy Address. At Webex, we understand that businesses need a cloud phone system with powerful enterprise-grade calling features and flexible options to deliver these features to users worldwide. between the two CUBEs (via the control interface)GigabitEthernet3 in the figure above. Macau Enterprise customer with 100 sites across US. in Control Hub will be one of the new addresses below; however, your local gateway may currently be configured with an old address and will The Webex Calling third-party Local Gateway vendor validation program is a process designed to ensure the highest level of established yet or are in the process of being modified with a transfer or hold function. See Configure trunks, route groups, and dial plans for Webex Calling for more information on different trunk types. American Samoa Refer to Users can continue to use abbreviated back and restore service. Subsequently, when support team. vCUBE (CSR1000v). Save the configuration of the first CUBE and reload it. Latvia Trunks for premises-based PSTN through local gateway ISR4451-X-AXV/K9 1 Gbps or 2 Gbps Cisco ISR 4451 with CUBE, UC, IPBase, SEC and APP licenses, PVDM4-64. See Cisco's When using our integrated Cisco-certified providers, customers can manage the entire provider selection and number procurement process in Control Hub. Mauritania Uganda Webex has security and privacy natively built into our approach to product design and delivery. Ireland The platform to reload last is always the Standby. French Guiana timers hellotime 3 holdtime 10Configures the two timers for hellotime and holdtime: Hellotime Interval between successive hello messages Default 3 seconds. Also make sure you have supported model for Local GW with Cisco IOS XE release16.12.1 onwards. Tanzania Many businesses lack the time, resources, and expertise to manage relationships with multiple service providers. to this physical interface. Morocco Root or intermediate certificates MUST have a valid expiry and should not be revoked. (FQDN) and Webex Calling will then use a combination of this FQDN and their local gateway's certificate to trust a local gateway. Anguilla Republic Of Similarly, the agility of the cloud is lost through a solution with multiple points of administration and complexity that slows business growth. From the Call Routing tab select Trunk and click Add Trunk. redundancy-group 1Adding and removing this command requires a reload for the updated configuration to take effect. If you are migrating a location from one trunk model to the other, you MUST use two separate local gateways due to the reasons It should produce output similar to the below. configured to route calls to a trunk that terminates on a local gateway at the site. Djibouti If you have to update the SRV address or FQDN or port of your local gateway you must add a new trunk and delete the old trunk. Dial plans allow you to route calls to on-premises destinations by use of trunks or route groups. suggested above. Configure the RG from the previous step under voice service voip. Luxembourg Guatemala St. Pierre and Miquelon This figure displays a typical CUBE HA setup as Also, for each large site, Calls to On-Premises Extensions The configuration screens in Control Hub, CUBE config steps, and outbound proxy address will vary depending on your organizations location and local gateway. To bulk-add dial patterns using a CSV file, go to the Issued licenses are valid for the duration of the Flex Plan term. Ensure that trust anchor on CUBE has been updated by following step 5 from Perform Reference Platform Configuration. You must configure layer 2 box-to-box redundancy on both CUBEs intended to be used in an HA pair to bring up virtual IPs. and if so, perform a migration, per guidelines below. Using SIPREC method on CUBE. Make sure that you copy the specific outbound proxy address from Control Hub for each local gateway that you configure. Add trunks before configuring a route group. This is your home to ask questions, share knowledge, and attend live webinars. Certificates MUST be signed for client and server usage. A cloud phone system is the clear solution for businesses that need to support a hybrid workforce thats working from home, the office, and on the road. Sudan Ensure that you followed Step 2 correctly in Migrate your local gateway in Control Hub section and there is no firewall blocking access to the new outbound proxy. this model unless you require a very large number of concurrent calls from a single CUBE instance. Additionally, make sure the platform is running a supported . When the +E.164 phone number option is chosen, Webex Calling selects the external Calling Line ID (CLID), which is an E.164 number. Details are outlined Type 6 passwords are encrypted using AES cipher and this user-defined configuration key. Local gateway (Premises-based PSTN) trunk in Webex Calling allows connectivity to a customer-owned PSTN service. From the customer view in https://admin.webex.com, go to Services > Calling > Call Routing. From the customer view in https://admin.webex.com, go to Services > Calling > Service Settings. to be routed in a load-balanced manner. At 509.2 meters (1,670 ft) tall, the Taipei 101 Tower is one of the world's tallest buildings and is Taiwan's treasured skyscraper. Check to see if VCUBE-1 has registered with Webex Calling access SBC. A dial pattern represents on-premises extensions: Numeric patterns can either represent E.164 numbers or enterprise numbers. Regardless of configuration, the entire system is managed centrally through Control Hub. Calls originating from premises users cant access cloud PSTN. Bosnia and Herzegovina Switzerland For each site users are either all on-premises or all cloud-registered. Honduras Maldives A trunk is the connection between Webex Calling and the premises, terminating on the premises with a local gateway or other supported device. Records within the service record must Select the route group you want to delete. Update the other local gateways by following the same steps as above. A Route Group is a group of trunks that allow Webex Calling to distribute calls over multiple trunks or to provide redundancy. Once your location is enabled, you must set up PSTN connectivity for Webex Calling users within that location. be configured using the same RG group) GigabitEthernet 1 and 2 are considered traffic interfaces. When configuring a route group, you set a priority level to the trunks within that route group. External devices such as Unified CM, Webex Calling access SBC, service provider, (via the data interface)GigabitEthernet3 in the figure above. Bhutan Routing of calls to different premises PBXs. Coverage in Greece, Poland, and the Asia Pacific region is coming soon. preservation of signaling and media. The co-existence of a registration-based trunk and a certificate-based trunk is NOT supported on the same CUBE instance. Add a new Trunk for the desired location. Customers with an A-FLEX subscription may request . When enabled, calls made by users at the location to an unknown extension (between 2-6 digits) are routed to the selected Confirm that your local gateway isnt registered to Webex Calling by entering the following commands. Cloud PSTN (Cisco PSTN or Cloud Connected PSTN) can only be used to provide PSTN access for Webex Calling users. Virgin Islands (British) Egypt Range is 0-10000 seconds, ReloadThis is the amount of time to delay RG group initialization and role-negotiation after a reload Default 60 seconds. The location is in a country where Cisco Calling Plan is supported. On the side panel, next to the dial plan name, click the icon to change the name of the dial plan. network configuration on the premise network. Cloud and PBX users at each large site must retain extension-only dialing capabilities. But you need CUBE Trunk licenses on Local GW. Webex Calling The only preferred and compliant native recording solution, enabling private and confidential cloud call recording. Verify that the box-to-box configuration is working as expected. When Dual Identity Support setting is disabled. Log in to Control Hub https://admin.webex.com, go to Services > Calling > Call Routing. and appropriate firewall configuration should be done so that the IPV4 and port combination is addressable from a cloud service. All communication to and from the cloud is secured using TLS transport for SIP and SRTP Take the new address that you copied from Control Hub, and add the registrar line from above back. Use this setting if you lose the trunk information credentials and need to regenerate them. Scenario 3: A Webex Calling user calls an on-premises user via local gateway. Mozambique For more information, see: Cisco Preferred Architecture for Webex Calling. Tonga Saint Kitts and Nevis deployment such as Cisco Unified CM. If you lose the credentials, you must re-generate them from the trunk information screen in Control Hub. All of ip phone will register cucm and they will dial webex team and webex app will be register to control hub but I noticed that hybrid deployment will be EOS soon so in this case after that webex app complately register CUCM thought expressway instead of connector there is new termionlogy is coming for it device connector. Trinidad and Tobago Check the requirement for unique FQDN or SRV addresses above. You don't need any license for Local GW on Webex Control Hub side. With Cisco Calling Plans, customers can order, port, and provision PSTN numbers directly from Control Hub, eliminating the friction caused by multiple points of administration. Canada The VIP and associated physical interfaces on both CUBEs in the CUBE HA pair must Scenario 2: A WebEx Calling user is set to use the user phone number as the external calling number. supported. What Root Certificate Authorities are Supported for Calls to Cisco Webex Audio and Video Platforms? Heard/McDonald Isls. St. Vincent and Grenadines Brit/Indian Ocean Terr. will result in call failures. Team Collaboration (Webex Teams) is included for all users. This system must also reliably connect users across borders, while being compliant with local regulations. Venezuela This gives customers the ability to leverage existing provider relationships and premises hardware, while delivering powerful Webex Calling features to their users. Martinique Mali Brunei Darussalam For help with CUBE configuration, see: Cisco Unified Border Element Configuration Guide. Configure an RG for use with VoIP HA under the application redundancy sub-mode. For more information on supported third-party vendor information, see: Third-party SBC support under the Trunk section. If an SRV address is chosen, then the service type must have a prefix of "_sips._tcp". CUBE Trunk Licenses (CUBE-T-RED) are included as part of your Cisco Webex Calling subscription at a ratio of 1 license for every 2 users. I would like to receive email communications about products and offerings from Cisco and its Affiliates. If you are looking for Webex App to make PSTN calls via CUCM then you don't need Webex Calling. You can test your service by making calls to phone numbers from your Webex Calling devices, or testing calls to any SBC thats used in conjunction with Webex Calling. Sri Lanka If you want to utilize Media Path Optimization with ICE, the local gateway's Webex Calling facing interface must have a direct network path to and from the Webex Calling endpoints. (Optional) You can manually create or import a dial pattern for the route choices selected. You can delete a route group as long as it's not in use. Unlike a registration-based you would like to change the trunk model you are using on a particular CUBE, you must first remove existing configuration Simulate failover by issuing the following command on the active LGW, VCUBE-2 in this case. We'll reload the platforms To check the trunk status in Control Hub. Sint Maarten This setting allows preservation of dialing habits in a mixed cloud/premises environment. Senegal Each route group must include at least one trunk with a maximum of 10 trunks per route group. Above all, this system must be easy to manage, so business growth is not slowed by painful administration. 1 second ago; Read Time: 0 minute; by ; edudel syllabus class 9 2022 to 2023 . the Port Reference Information Guide for more information. Customers ordering Webex Calling with A-FLEX-3 will automatically receive CUBE Trunk Licenses with their subscription. below 250 concurrent calls through an Over-the-Top connection & the Certificate-based trunk is targeted at higher capacity 30 sites remain on-premises, 70 sites move to Webex Calling. This pair share the same virtual IP address (VIP) across their respective interfaces and continually exchange after all the configuration has been applied. (The called address must be in +E.164 format when sent to the local gateway.) SIP Digest credentials from Control Hub are highlighted in bold. and follow the instructions from the beginning. Azerbaijan Saint Lucia This migration should not take more than 10-15 minutes. Faroe Islands To view additional details, click Manage next to Trunks. Public Switch Telephony Network (PSTN) access to let your users dial numbers outside the organization. Canada Russian Federation For a certificate-based trunk, a combination of FQDN used for the trunk, the signed certificate, and its private key are used If the issue persists contact the Cisco in the following sections. Malawi The improvements of this new infrastructure include: Improved call-handling performance, allowing up to 250 concurrent sessions per local gateway registration. Configuration and management of the Virtual IP (VIP) interface for the traffic interfaces (multiple traffic interfaces can To manually add a new dial pattern, click Add dial patterns. United Kingdom Sao Tome/Principe Bermuda ), TLS Connection to Local Gateway failed as the gateway's certificate has expired, Verify and ensure that the Local Gateway certificate is not expired, TLS Connection to Local Gateway failed as the gateway's certificate has been issued by an expired Certificate Authority, Verify and ensure that the Local Gateway certificate is not signed by an expired Certificate authority certificate chain, TLS Connection to Local Gateway failed as the FQDN configured for your gateway is missing from CN or SAN, Verify and ensure that the Local Gateway certificate has CN / SAN same as the FQDN/SRV configured, SIP options sent to the Local Gateway received no response, Verify and ensure that the CUBE is configured to receive OPTIONS requests and respond. United States Cloud-connected PSTN for all cloud users (premises users continue to use existing PSTN). But you need CUBE Trunk licenses on Local GW. using a pilot user account and credentials that are obtained at the end of the trunk onboarding process. The media forking is directly from CUBE to Third Party recording . Here is the Local Gateway configuration that will apply to both platforms based on the Control Hub parameters displayed above, save and reload. Verify the CUBE configuration, TLS connection from Local Gateway to Webex Calling failed due to an invalid gateway certificate, Verify and ensure that the Local Gateway certificate is valid, TLS connection from Local Gateway to Webex Calling failed as we were unable to trust the Certificate Authority, Verify and ensure that the Local Gateway certificate is signed by the valid Certificate Authority (What Root Certificate Authorities are Supported for Calls to Cisco Webex Audio and Video Platforms? Spain All SIP & media ports on the external interface MUST be accessible from the internet and not behind a NAT and hence required IP addresses that the CUBE can reach, you must update this also so that the Local Gateway can contact the cloud. Kazakhstan A Local Gateway is an on-premises device(s) that interconnects the . Click Manage to access the local gateway configuration. Dial Plans screen and select the Actions drop-down menu from the dial plan to edit, and then choose Import Dial Patterns CSV or Export Dial Patters CSV. Or click Import CSV to bulk-add dial patterns. PBXs at large sites, key switches at branches. Select Registering from the Trunk Type drop-down list. You can delete a trunk as long as it's not in use. Ability for Webex Calling users to utilize cloud PSTN (Cloud Connected PSTN (CCP) or Cisco PSTN) and still be able to reach PBX users in the enterprise. From the customer view in https://admin.webex.com, go to Services > Calling > Call Routing > Dial Plans. You can change an existing dial plan's name, routing choices, and dial patterns in Control Hub. wildcard can only occur once have an appropriate weight and priority and have a TTL not less than 300 seconds. Most importantly, we ensure that these options are easy to manage often from a single pane of glass. The records that the SRV address resolves to(CNAME/A Record/ IP Address) are optional in SAN. Implement CUBE High Availability as Local Gateway, Small business account management (paid user), https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-cube-high-availability-ISR4K.html, https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-cube-high-availability-CSR1000v.html, https://www.cisco.com/c/dam/en/us/td/docs/solutions/CVD/Collaboration/hybrid/AltDesigns/PA-WbxCall.pdf, Configure Local Gateway on Cisco IOS XE for Webex Calling. Dual Identity Support setting impacts the handling of the From header and P-Asserted-Identity (PAI) header when sending an Colombia Local Gateway (LGW) is the only option to provide premises-based PSTN access for Cisco Webex Calling customers. Croatia Here's an explanation of the fields used in this configuration: application redundancyEnters application redundancy configuration mode, groupEnters redundancy application group configuration mode, name LocalGateway-HADefines the name of the RG group, priority 100 failover threshold 75Specifies the initial priority and failover thresholds for an RG, timers delay 30 reload 60Configures the two times for delay and reload, Delay timer which is the amount of time to delay RG groups initialization and role negotiation after the interface comes This upgrade improves service and enables several new features for the local gateway. As of IOS-XE 16.12.2, CUBE HA can be deployed as a Local Gateway for Cisco Webex Calling trunk (Premises-based PSTN) deployments From the confirmation screen, you can visit the Locations page to configure the PSTN connection to individual locations, or you can visit the Dial Plans page to use this route group as the routing choice for a dial plan. It also provides connectivity to an on-premises IP PBX Albania New Local Gateway devices onboarded since December 2020 are automatically set up to use this infrastructure, and therefore Having up to date "trusted IP addresses" on your CUBE is a mandatory requirement which, if not updated, Move the existing trunk into the route group. Configuration outlined in this article is based on this deployment. can assign it to a route group. Most importantly, much of this solution is managed through a single pane of glass. The Cisco PSTN option is only available under the following conditions: You have purchased and enabled the Cisco Calling Plan. In this article, CUBE HA will refer to CUBE High Availability (HA) Layer 2 Box-to-box (B2B) redundancy for stateful call preservation. redundancy riiConfigures the redundancy interface identifier for the redundancy group. Select your PSTN connection, then click Edit under Local Gateway. Select the route group you want to modify. It is mandatory to use a separate interface for redundancy, that is, the interface used for voice traffic cannot be used as For example: Trunk 1 and Trunk 2 are set at priority level 1. Fiji Hungary This solution lets you configure users to use Cloud PSTN (CCP or Cisco PSTN) or Premises-based PSTN. Country * (matches any sequence of digits) and X (matches a single digit, 0-9). Sweden After VCUBE-1 boots up completely, save the configuration of VCUBE-2 and reload it. Iceland This New Zealand Approved Non Cisco SBCs Indonesia Aruba New Community Member Guide; Webex Community . Hi, You don't need any license for Local GW on Webex Control Hub side. Swaziland including the Cisco Flex Plan Ordering Guide. Mongolia Default timers are recommended, though these timers may be adjusted to accommodate any additional network convergence delay On the side panel, next to the route group name, click the icon to change the name of the route group. Add trunks to route groups to provide redundancy and scalability. The following are the different registration-based trunk status: Online: Successful registration of Local Gateway to Webex Calling. Guinea-Bissau Also, unlike a registration-based trunk, there is a requirement for network connections to be maintained by both parties (Local Cloud Connected PSTN Choose this option if youre looking for a cloud solution that doesnt require deployment of local hardware, and then select For more information, see. All trunks must be assigned to a location within Control Hub. The I understand I can unsubscribe at any time. the traffic interface is down. Validation may not pass if the FQDN or SRV chosen is not unique control GigabitEthernet3 protocol 1Configures the interface used to exchange keepalive and hello messages between the two CUBEs, and specifies the protocol (SIP) are mandatory for voice B2B HA support. Before you deploy CUBE HA as a local gateway for Webex Calling, make sure you have an in-depth understanding of the following Monaco Enterprises with a global footprint face several challenges. CUBE Trunk Licenses (A-FLEX-LGW-CUBE) are included with your Cisco FLEX Webex Calling subscription at a ratio of one license for every two knowledge workers. Singapore refer to it when youre ready to configure the local gateway. show redundancy application group all should indicate the correct local and peer information. Webex Calling Local Gateway DNS & Import DigiCert; Options. We know that many organizations have multiple sites and would benefit from the ability to use multiple PSTN connectivity options. Cuba Algeria Our monthly newsletter, The Collaboratory, features fresh insights from collaboration experts, plus tips & trends, new product announcements, and the latest on the biggest events of the year. local gateway, you'll obtain different outbound proxy addresses from Control Hub. Benin This is service impacting. This enables the CUBE application to control the redundancy process. 07:45 AM. Also . But the benefits of the cloud are mitigated by a solution thats rigid and forces customers to make compromises when connecting users in different locations around the world. Dial plans to route calls to each of the PBXs from any other site. 06-11-2021 Libya 07:43 AM Turkey From Control Hub, you can obtain your new outbound proxy address. For example: These businesses can pair Webex Calling with a local gateway so they can use virtually any PSTN provider around the world. should be uploaded on to the CUBE. Log in to Control Hub https://admin.webex.com, go to Services > Calling > Call Routing. Updating your local gateway configuration is service impacting and may impact active calls. Established calls may be disconnected With your local guide to help, you may find yourself on a true culinary adventure! Growth You may access the cloud services by up to 120% of the Knowledge Workers identified in your order (" Organic Growth Allowance ") without incurring additional fees. Enabling the dual identity setting will take precedence over the locations. This RG component has to be specifically configured to support voice B2B HA. of the FQDN and the local gateway's certificate to trust a Local Gateway. Gateway and Webex Calling) and hence the local gateway must be configured to be reachable from Webex Calling through appropriate deployments requiring between 250 and 6500 concurrent calls. The figure below displays a Webex Calling deployment without any existing IP PBX and is applicable to a single or a multi-site For example, a customer can benefit from the simplicity of Cisco Calling Plans in sites across the United States and Europe, and leverage the geographic coverage offered by Cloud Connected PSTN or a local gateway in other offices around the globe. 4. Admin must choose a host address from a verified / claimed top-level domain name per theManage domains article. Greenland Eritrea dialing (for example, 4 digits), even if the site is partially migrated to Webex Calling. Select your PSTN connection, then click Edit under Local Gateway . We recommend that you configure the holdtime timer to be at least 3 times the value of the hellotime timer. Calls in transit are not check pointed (for example, a trying The trunk information appears on the screen Register Domain, Trunk Group OTG/DTG, Line/Port, Outbound Proxy Address. Organizations with 250 or more users, this model is for you. Hong Kong Timor-Leste Congo, The Dem. Netherlands 8-digit enterprise dial plan: 8 + 3-digit site code + 4-digit extension. Range is 250 milliseconds-254 seconds, HoldtimeThe interval between the receipt of a Hello message and the presumption that the sending router has failed. Supports the use of Webex Calling Media Optimization for calls between desk phones, the Webex app, and a local gateway. Viet Nam Cyprus Configurable Limitations for Trunks, Route Groups, and Dial Plans, Dial patterns that a CSV can upload to a dial plan, Trunks that can be configured per location, Dial plans configurable per enterprise customer, Dial patterns configurable with one dial plan, Configure Trunks, Route Groups, and Dial Plans for Webex Calling. Niger This is expected behavior. with the FQDN chosen in the Control Hub. When the ESN (enterprise significant number) option is chosen, Webex Calling selects the internal CLID, which is an ESN. At any given time, only one platform will maintain an active registration as the Local Gateway with the Webex Calling access or shared secrets. Antigua and Barbuda Webtext is priced by the agent, requiring an initial order of 200 agents. SBC documentation for Webex Calling multitenancy support. or proxy, use VIP as the destination IP address for the calls traversing through the CUBE HA routers. Montenegro Our customers can use any combination of Cisco Calling Plans, Cloud Connected PSTN, or Local Gateway-based PSTN across different sites. Serbia and Montenegro Thats why we offer our customers three flexible options for PSTN connectivity with Webex Calling that enables them to support users in 85 countries. setting: Scenario 1: A Webex Calling user is set to use the location main number as the external calling number. Note: This action impacts service, so it's recommended to do during non-business hours. Norway On the side panel, next to the trunk name, click the icon to change the name of the trunk. However, during the migration, the local gateway will reregister to Netherlands Service will continue to work with the old outbound Local Gateway for a Cisco Webex Calling trunk deployment. Standard SIP ports such as 5061 or 5062 may be chosen 1. Choose Download Template or Import CSV File and click Submit. Over-the-top connection (OTT) MUST meet the following link quality conditions: Interconnect MUST meet the following link conditions: For a registration trunk model, Session Border Controller (SBC) performs SIP registration. Bangladesh Cte d'Ivoire Palau If the gateway's address is an FQDN, then a port must be configured. To display the show command output, we've reloaded VCUBE-2 followed by VCUBE-1, making VCUBE-1 the standby CUBE and VCUBE-2 the active CUBE. Bahrain Premises-based PSTN (Local Gateway) Choose this option if you want to keep your current PSTN provider. Uruguay Range is 0-10000 seconds. Ecuador France Tunisia French Southern Terr. which license we will need on the control hub side for webex calling with local gateway dpeloyment option ? A trunk is a connection between Webex Calling and the premises, terminated on the premises with a supported session border This MUST be set per your Local Gateway capacity. St. Helena Please select (calling number length of 2-6 digits) to the PBX using an existing trunk or route group. China +, followed by a sequence of digits (1-9), and then optional wildcard characters. Poland Click Retrieve Username and Password to generate a new set of authentication credentials to use on the trunk. A signed certificate is required for a successful authorization and authentication of calls from the trunk. status messages. The following PSTN options are available: Cisco PSTN Choose this option if youd like a bundled solution that allows you to order new PSTN numbers and port existing numbers It's free to sign up and bid on jobs. And we continue to streamline this process. We reloaded VCUBE-2 last and as per the design considerations; the platform to reload last will always be Standby. Update the Access Control List on CUBEWebex Calling has an updated range of session border controller (SBC) IP addresses, which may have to be applied as a trusted list on all Error SI No. This gives businesses the flexibility to select a provider that best meets their requirements in terms of coverage, number availability, features, packaging, and pricing. Take a look at the output of the following show commands. US Minor Outlying Is. Add a Certificate-based trunk to a Location, Cisco Preferred Architecture for Webex Calling, Configure Calls to On-Premises Extensions, Configure Call Routing Between Webex Calling and Premises, Prepare Your Environment for Webex Calling, Implement CUBE High Availability as Local Gateway, Configure Local Gateway on Cisco IOS XE for Webex Calling. Iraq Christmas Island From the output above, you can see that VCUBE-2 is the active LGW maintaining the registration with Webex Calling access SBC, whereas the output of the show sip-ua register South Africa Certificates may be shared between more than one Local Gateway, however, the FQDN requirementsthat are mentioned in the previous 06-11-2021 08:50 AM. With zero attack surface, unpublished API, and encrypted . Certificates MUST contain the Fully Qualified Domain Name (FQDN) as a common name or subject alternate name in the certificate Ensure your external firewall allows these IP addresses to be reached from your CUBEIf your external firewall filters the Therefore, we recommend that you carry out this activity during a maintenance window. GE0/0/0 of CUBE-1 and CUBE-2 must terminate on the same switch and Certificate-based trunk: Trunk or peering with Webex Calling from a local gateway using a SIP trunk model that offers a higher scale from a single CUBE HA layer 2 box-to-box redundancy uses the Redundancy Group (RG) infrastructure protocol to form an active/standby pair Sign up to stay in the loop! Central African Republic Puerto Rico PSTN remains on-premises, through SIP Trunks at the two main sites. Configure interface tracking at a global level to track the status of the interface. Check out how easy it is to setup new phone numbers with Cisco Calling Plans and Cloud Connected PSTN: We understand that there are reasons why a business may need the flexibility to use their own carrier. for the new STANDBY to see the first RG HELLO packet from the new ACTIVE, then the timers should be adjusted to timers delay i.e interface used for traffic cannot In Control Hub you can configure call routing settings between Webex Calling and premises. Webex Calling cloud operations is requesting customers to migrate local gateways that use an older proxy address. in the certificate CN or SAN. Options are either: Domain with a leading * (indicating all sub-domains of given domain), Only URIs with host portion example.com, Only URIs with host portion us.example.com, URIs with host portion being sub-domain of example.com. You can enable the Calls to On-Premises Extensions setting in Control Hub. Germany are only supported with Certificate-based trunks. Hardware and Software Requirements for Local Gateway. list then it is not yet validated as a Webex Calling LGW. Route groups can include configured trunks from multiple locations. Configuration of the VIP and binding of the VIP interface to a particular voice application The Calls to On-Premises Extensions setting is enabled per location. Please see below article for configuration. The connection is implicit to registration. Local gateway (Premises-based PSTN) trunk in Thin clients running Dell Wyse ThinOS firmware are designed solely for optimal thin client security and performance. You can just follow below deployment guide: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/wbxt/ucmcalling/unified-cm-wbx-teams-deployment-guide.html. 60 reload 120 to factor in this delay. Romania Relevant output is highlighted in bold. Burundi Brazil up Default 30 seconds. A proxy address is a static DNS record that is obtained from Control Hub during the onboarding process of a local gateway and then configured on a local gateways tenant configuration for registering From the drop-down menu, choose Select Call Source of a user or a trunk to verify. Check the box next to Enable routing unknown extensions to the Premises as internal calls to enable this setting. The username and password for this setup are as follows: Ensure that a configuration key is created for the password, with the commands shown below, before it can be used in the credentials If configuring 2 HA pairs with the same group id, RG Control/Data interfaces needs to belong to different layer 2 domains For example: A trunk with FQDN london.lgw.cisco.com:5062 can only be created if there exists no other trunk with a host address london.lgw.cisco.com. A dial plan also specifies the routing choice (trunk or router. Log in to Control Hub https://admin.webex.com, go to Services > Calling > Call Routing > Trunk. These licenses must be requested by opening a case with licensing@cisco.com once the Flex Plan subscription order is placed. Guernsey Track CLI is used in RG to track the voice traffic interface state so that the active route will quite its active role after a CCP provider of choice. ), TLS connection from Local Gateway to Webex Calling failed due to expired certificates in the chain, Verify and ensure that the Local Gateway certificate is not signed by the expired certificate chain, TLS connection and SIP options from Local Gateway to Webex Calling have failed, Verify and ensure that the CUBE is configured to send OPTIONS requests, SIP options response from the Local Gateway indicates a Server error or Service Unavailable, Verify and ensure that the Local Gateway is not in Maintenance mode or call routing is not disabled, TLS Connection to Local Gateway failed as Local gateway's certificate has been revoked, Verify and ensure that the Local Gateway certificate is not revoked, TLS Connection from Local Gateway to Webex Calling failed as the gateway's certificate has been revoked, TLS Connection from Local Gateway to Webex Calling failed as the gateway's certificate has expired, TLS Connection from Local Gateway to Webex Calling failed due to a certificate error, Verify and ensure that the Local Gateway certificate is valid and meets requirements, TLS Connection to Local Gateway from Webex Calling failed due to a certificate error, erify and ensure that the Local Gateway certificate is valid and meets requirements. Multitenancy is where a single LGW can be configured with multiple tenants for more than one location or more than one customer. Multi-site PBX deployment (or network of PBXs), with main PBX spread over two main sites for HA. Your guide wants you to have the perfect Taiwanese trip. make sure you're adhering to CUBE HA design requirements. Czech Republic Webex Callings Site Survivability stops service disruptions, Rugged wireless Cisco phone boosts frontline productivity, Improve Customer Journeys with AI-Enhanced Agents and Data, Cisco strengthens Webex Calling with South Korea data center enhancement, Enabling powerful Contact Center and Calling capabilities with the flexibility of the Webex portfolio, Some companies may want to continue to use their current carrier or trunks, A business may have an existing long-term contact with their current carrier, Service is needed in a remote branch office. The following requirements exist for using CUBE HA as a local gateway for stateful failover of calls: CUBE HA cannot have TDM or analog interfaces co-located, Gig1 and Gig2 are referred to as traffic (SIP/RTP) interfaces and Gig3 is Redundancy Group (RG) Control/data interface, No more than 2 CUBE HA pairs can be placed in the same layer 2 domain, one with group id 1 and the other with group id 2. Search for jobs related to Webex calling firewall and network configuration guide or hire on the world's largest freelancing marketplace with 20m+ jobs. Verify the latest IP range from Webex Calling Port Reference Guide to confirm whether it's already applied and, if not, refer to the configuration steps under step 1 from Register Local Gateway to Webex Calling to perform this update. redundancy group 1Associates the interface with the redundancy group created in Step 2 above. Hence, from a Webex Netherlands Antilles With centralized administration, security, and reliability you can trust, we keep the Webex cloud always on and always up to date so you can focus on your business. Haiti Ethiopia Afghanistan This setting applies to users within a location that are registered to a PBX and allows you to route unknown extensions Nigeria Montserrat Tandem functionality to route calls between premises PBXs. connectivity to an on-premises IP PBX deployment such as Cisco Unified CM. Australia Calling point of view, the CUBE HA pairs acts as a single local gateway. Pitcairn Malta Webex Calling is a complete enterprise-grade cloud calling and team collaboration solution offered through a flexible subscription model. For more information on Local Gateway visit the following articles: Local Gateway Ordering Guide and Prepare Your Environment for Webex Calling on Help Center. Privacy Statement for more information. Grenada Local gateway Cisco Calling Plans. Now available for FREE for Webex Calling and UCM Cloud users Switch on today! When the Active router goes down, the Standby router takes over, and continues to forward the RTP stream that was Once you create a trunk, you Look at the relevant debug log on VCUBE-1 sending a SIP REGISTER to Webex Calling VIA the virtual IP and receiving a 200 OK. 244. Nicaragua Although each of these options provide businesses with incredible flexibility, we dont want to limit our customers to just one choice. Webex Calling Cloud service supports enterprise dialing using through what is termed as a Local Gateway that sits at the edge An enterprise dial pattern is represented by a sequence of digits (1-9), followed by optional wildcard characters. webex calling ordering guide. Ribbon SBCs Enable Webex Calling & Cisco CUCM Migrations Webex Local Gateway makes it easy for organizations to choose their own telecom provider for Webex Calling. If you are using a validated non-Cisco SBC please check the vendor Webex Calling supports these customers with the ability to select PSTN connectivity on a site-by-site basis. When the Dual Identity Support setting is enabled: When the Dual Identity Support setting is disabled: Scenario 2: A Webex Calling user is set to use the user phone number as the external calling number. previously routed by the first router. Valid wildcard Chad Here are some detailed CUBE HA configuration guides for various platforms: ISR 4K serieshttps://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-cube-high-availability-ISR4K.html, CSR 1000v (vCUBE)https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-cube-high-availability-CSR1000v.html, Cisco Preferred Architecture for Cisco Webex Callinghttps://www.cisco.com/c/dam/en/us/td/docs/solutions/CVD/Collaboration/hybrid/AltDesigns/PA-WbxCall.pdf. 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